Terms of Service

1. The service

CronObserver receives check-ins (HTTP requests) from your jobs and alerts you when an expected run is late, missing or reports a failure. Alerts are sent by email and, on the Orbital plan, also to Slack, Microsoft Teams, webhooks and the other channels listed on the pricing page.

We may improve, change or remove features. When a change removes a paid feature you rely on, we will tell you in advance.

2. Your account

You must provide a valid email address, keep your password and API keys confidential and be responsible for everything done with your account and your organization's check-in tokens. Tell us right away if you suspect unauthorized access.

3. Plans, trial and payment

Every new account gets a 14-day trial of Orbital, with no card required, starting when its email is confirmed. During the trial the plan has smaller quotas (up to 20 monitors and 20 alert emails a day). At the end of the trial the organization moves to the Free plan (3 monitors, email alerts, 7-day history) unless it subscribes to Orbital.

Orbital is billed monthly in advance through Stripe, at the price shown on the pricing page at the time of purchase (currently US$1.90 per month), plus any applicable taxes. The subscription renews automatically until cancelled.

You can cancel at any time in the billing page. Cancellation takes effect at the end of the paid period, and the organization then moves to the Free plan. We do not refund partial periods, except where the law requires it.

We may change prices with at least 30 days' notice by email; the new price applies from the next renewal after that notice.

4. Acceptable use

Do not use the service to break the law, to attack or overload our systems or third parties, to bypass plan limits or rate limits, or to send content that infringes other people's rights.

Do not send passwords, card numbers or sensitive personal data in check-in payloads. Payloads are meant for run status and technical metrics.

We may suspend or limit an account that breaks these rules or puts the service at risk, and we will tell you why when we can.

5. Your data

You keep all rights to the data you send to the service. You give us permission to process it only to provide, secure and support the service, as described in the Privacy Policy.

For personal data inside your check-ins and alert settings, your organization is the controller and we act as the processor, following your instructions as expressed by your use of the service.

6. Availability and limits of the service

We work to keep CronObserver available and to deliver every alert, but the service is provided "as is", without a guaranteed uptime. Alerts depend on networks and providers outside our control and may be delayed or lost.

CronObserver is an additional safety net and does not replace your own backups, monitoring and incident procedures.

7. Liability

To the extent permitted by law, we are not liable for indirect damages, lost profits or lost data, including those caused by a missed or late alert. Our total liability for any claim related to the service is limited to the amount you paid us in the 12 months before the event that gave rise to the claim.

Nothing in these terms limits rights that consumer protection law grants you and that cannot be waived.

8. Ending the relationship

You can stop using the service and ask us to delete your account at any time. We may close an account that breaks these terms, or end the service with at least 30 days' notice; in that case we will refund any amount paid for the period not provided.

9. Changes to these terms

We may update these terms. When a change is significant, we will notify account owners by email at least 15 days before it takes effect. Continuing to use the service after that date means you accept the new version.

10. Governing law

These terms are governed by the laws of Brazil. Disputes will be settled by the courts of the place where C&T Digital Tech is headquartered, except when the law grants a consumer the right to sue in their own place of residence.